We are committed to providing high-quality orthodontic instruments and ensuring customer satisfaction.

Eligibility for Refund or Exchange:
Products must be returned within 30 days of delivery
Items must be in original condition and packaging
Proof of purchase or order number is required

Non-Refundable Items:
Customized or personalized orthodontic instruments
Products damaged due to misuse or improper handling

How to Request a Refund or Exchange:
Contact our support team via Email (aquilineint@gmail.com)
Provide your order details and reason for return
We will guide you with the return shipping process

Refund Processing:
Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.
Refunds are made using the original payment method
We aim to make the process simple, fast, and reliable, so you can shop with confidence.