INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Q1: What types of orthodontic instruments do you offer?

We offer a wide range including distal end cutters, ligature cutters, forming pliers, utility pliers, bracket placement instruments, lingual instruments, and specialty tools.

Q2: Are your instruments high-quality?

Yes. All instruments are made from premium medical-grade stainless steel, ensuring precision, durability, and long service life.

Do you ship across the USA?

Absolutely! We provide door-to-door shipping with tracking available for all orders.

Q4: How can I pay for my order?

We accept all major credit and debit cards, as well as secure online payment gateways for safe transactions.

Q5: What is your return policy?

Items can be returned within 30 days in original condition for an exchange or refund (customized instruments are excluded).

Q6: How can I contact your support team?

Our team is available 24/7 via email (aquilineint@gmail.com) for any questions or assistance.

Q7: Do you provide bulk or wholesale orders?

Yes! We offer bulk orders, OEM, and private label services for dental clinics, labs, and distributors in the USA.

Q8: How long will it take to receive my order?

Orders are processed in 1–3 business days, and standard delivery typically takes 5–10 business days.